Journey’s Arrive & Drive Experience at the Bozeman Airport

had a great overall rental experience with journey! the car was super easy to pickup at the airport using the lockbox, and it was clean and new! Will be returning soon!

I travel a ton for work, and this is by far the best experience of renting a car that I have EVER had! I have always used Enterprise, and still think they offer a great service, but Journey is hands down the best place I’ve ever rented from. The national rental chains did not have cars to reserve, so I went with Journey out of necessity and was actually very apprehensive. Not only was the car in great shape and well maintained, but the service is FAR superior than anywhere else I’ve ever rented from. I was lucky enough to actually meet Phil and Jennifer when I returned the car, as they were on site helping others, and you could not meet people that are more kind and genuine. Thank you, Jennifer! You were amazing to deal with, and made things so incredibly easy! I will be using only Journey for my rentals in Bozeman from here on out, and I truly hope that you expand!!!

Overall great experience - from making the reservation to pick up through drop-off. With the assigned parking spots (very close to the airport terminal) and lock box on the vehicle with the keys, made it very convenient for pick up and return…no waiting in lines!!!
Staff was very courteous, thorough, knowledgeable, and responsive (with emails, phone calls, and texts). They returned all my calls immediately (and I made several) and even returned by mail an incidental item I left in the vehicle…special shout out to Jennifer…congrats.
I would highly recommend them and I would go out of my way to use Journey again.
Oh yeah, the vehicle was great too…just what we needed (15 passenger van) …clean, comfortable, and gassed up ready to go. Helped to make our trip to Yellowstone memorable.
Len

100% satisfied client here! This company was recommended by another local car rental place that could not meet the needs of our group. They were able to provide a very nice Suburban to accommodate our interior space needs and 4WD capability at a very competitive price. The touch less pickup and drop-off went very smoothly. The car was clean and full of fuel at pickup. Every person in the contact chain was pleasant and patient. A great transaction all around.